In collaboration with Florti, we centered the efforts on dealing with greenery and delivering it in perfect condition to specify the requirements of the project. We faced the challenge of logistics, reporting, price forming, and chatbot development.
Rising to challenges with digital expertise
With quality as the backbone of Florti services, we set the matching priorities of building authority and delivering expertise to customers. An intuitive interface and understated design came along with data processing services of collecting and updating information for a bidding system, listing and categorizing goods, making an in-built system of filters and evaluations.
Logistics management software was made to
– optimize routes based on distance, users’ priorities and deadlines
– schedule appointments and deliveries
– track orders
– monitor temperature regimes of the deliverables
– send notifications at intermediate points and final destinations, as well as alerts informing of order’s critical condition.
Business communication solutions were delivered for call center reps to deal with drivers and employees working in the field, as well as managing orders, vehicles, carriers, and consignors. Along with a checklist of vehicle conditions and a motor pool, we also included report generation on a daily, weekly, monthly, and quarterly basis.
The customized platform ensures seamless user experiences and smooth shipping logistics with the actual ROI 11% more than the expected one.
Aionys team designed a platform meeting all the specified requirements. Our main concern was for customers to get fresh flowers despite routes and delivery time. They turned logistics from a real bottleneck into the company strength. We deeply appreciate their commitment to the project and are excited about the end result.