Companies holding out for great outcomes have healthy workforce relations at the core of corporate policies and most of them use efficient staff management software. In turn, fair treatment of employees leads to stronger performance. The stats prove that the happier workers, the heftier profits. They actually report 31% higher productivity and 37% higher sales.
So what takes your employees to cloud nine? Speakap reports that it’s respect and fairness that comes first for 39% of respondents, while 23% note that trust and integrity are important as well.
If you want to stimulate workforce engagement and make sure your company enjoy growth, staff management software is just what you need. All in all, it always pays off to put in your people.
What is a staff management system?
Also known as an employee management system, it is human resource software aimed at simplifying workforce managerial processes. Generally, it consists of
- task distribution, scheduling, and reporting
- appraisal management
- payroll management
- attendance and leave management, including shifts, clock-ins and clock-outs, leave requests, etc.
Dealing with personal, professional, and financial information, staff management systems ensure data security. What’s more, they optimize workload and streamline administrative tasks.
Why do you need staff management software?
Bringing flexibility into workplaces and ensuring employee productivity are the challenges most growing businesses face. It’s a well-known fact that lack of managerial control leads to goofing off at work. In turn, it brings about the downturn in customer services. As a result, the company suffers financial losses. The bigger the company is, the more serious managerial hurdles it has to tackle.
The basis of delegating tasks is control. Micromanagement takes too much time and effort so that’s when management systems come in handy. They tackle such everyday functions as scheduling and monitoring employee performance. In addition, they help you make operations more efficient and plan ahead, cut down costs and up staff productivity, eliminate human errors and boost communication.
It’s important for employers to keep track of performance – of the whole company and of each employee. Let’s put it simply, you as an employer want to monitor the time everyone starts and finishes work. What’s more important, you take into account the amount and difficulty of tasks everyone is responsible for. The bottom line is, the more efficient and productive your staff, the higher chances for your company to succeed.
Employee management system by Aionys
Just like Henry Ford made an assembly line for manufacturing cars, Aionys developed a system that keeps track of how much time a person works and how many tasks get covered.
It keeps track of each activity, its start and end time, calculates the average duration as well as offers analytical tools to compare efficiency of different workers. The system of controlling low-level personnel is the alpha and omega of any company. It works everywhere and for every occupation – taxi-drivers, maids, cleaners, etc.
For example, when launching our platform for hotel management we found out that the average time of cleaning a hotel room when a guest is still staying was 10-15 minutes, while for the checked-out standards maids needed 45 minutes and about an hour for suites and VIP rooms. Analyzing maid routine, the hotel manager defined staff who had higher productivity as well as pinpointed bottlenecks of both hotel rooms which had maintenance issues and guests who left serious mess behind.
When a staff management platform is developed for businesses dealing with clients, it is vital to use feedback to automate promotions and rewards for more efficient personnel. The businesses applying manual evaluations are likely to get biased results because humans are subjective. You know, it takes just a few smiles and small talks for personal preferences to rule decision-making. However, staff management programs operate on data only stimulating more diligent workers and pinpointing those who take their duties lightly.
It is both employers and employees who value feedback. Over 60% of personnel report that daily or weekly feedback is valuable, while 69% believe that effort recognition encourages harder work.
When it comes to compensation, it should depend on efficiency and customer satisfaction. Employees working five times more efficiently and generating higher customer satisfaction just cannot get the same compensation as those doing the average amount of tasks with so-so feedback, can they?
Understanding the importance of feedback, Team A made a point of integrating it to create a fair working environment. According to stats, unfair performance reviews, lack of appreciation, and inadequate advancement opportunities are top reasons for job changes.
Management systems should be tailored depending on the industry they are to be used in. There are a number of basic factors, though. They are about either task or time and of course work quality. As for work quality, it varies from business to business. In the hospitality industry, it can be customer satisfaction ratings, feedback, the number of served clients/cleaned rooms/cooked meals, etc.
So how did we create the system? For starters, Team A analyzed all the factors to later interweave them in the system. There can be different factors for various companies starting from primitive work start/end to more complex – the number of tasks/turndowns/faulty products, customer satisfaction rate, etc. On the factor basis, we made a platform with the feature of generating reports on the number of spent hours/carried out tasks/customer satisfaction, etc. It is you who determines the factors to consider.
Another feature is recommending employees for perks and pay rise. Unlike financial instruments, there are also moral and ethical gains. Team A has experience in integrating a gamification model. For mentoring trainees, giving talks at conferences, improving soft skills and developing professionally, employees get cool gift certificates for climbing, motor racing, boxing, etc.
Benefits of staff management software
Workforce management tools are used for planning ahead, scheduling shifts, checking working routines, etc. Artificial intelligence analyzing data gathered with the tools can predict an optimal time needed for carrying out tasks in order to minimize downtime as well as choose the most suitable and best qualified candidate to do it
The main issues that staff management software tackles are
- progress and result tracking
- efficiency ratio, etc.
They allow to track what task was carried out and how much time it took, what feedback it got, as well as generate reports on a regular basis to optimize processes and stimulate business growth. All in all, staff management platforms are great motivation tools to strengthen corporate competition and cooperation.