Aionys Team
  • PM
  • UI/UX Designer
  • 2 Full-Stack Developers
  • Quality Assurance Specialist
  • Digital Marketing Specialist
Services we Provided
  • UX/UI Design
  • Product Strategy
  • Mobile Development
  • Quality Assurance
  • App Store & Google Play Launch
  • Digital Marketing
  • Тesting
Technologies
  • AWS
  • React Native
  • Node.js
  • PostgreSQL
  • REST API
  • Google Maps API
  • Firebase
  • Stripe
Woman booking a home service professional through the My Maestor mobile app
Client Overview

Our client envisioned a digital marketplace that would make it easier for customers to find trusted local service professionals across Bulgaria while helping specialists attract new clients and grow their business. The goal was to create a two-sided marketplace that connects both audiences through a simple mobile experience, replacing fragmented channels such as social media, classified websites, and personal recommendations with one connected platform.

Clients’ Challenges
  1. Transforming an Idea into a Market-Ready Product

    The project started as an early-stage business idea rather than a defined software product. Before development could begin, the concept required market validation, competitor research, product planning, and a clear marketplace strategy that balanced the needs of both customers and service professionals.

  2. Building Trust Before the First Contact

    Unlike traditional marketplaces, customers needed enough information to confidently choose professionals before making contact. The platform had to establish trust through structured profiles, reviews, and transparent service information.

  3. Creating Value for Two User Groups

    The marketplace needed to solve different problems for customers and professionals at the same time. While customers wanted an easier way to discover trusted specialists, professionals required tools to increase visibility, build reputation, and generate new business opportunities.

  4. Launching and Growing the Platform

    Building the application was only part of the project. The product also needed to be successfully released on App Store and Google Play, followed by marketing campaigns that would attract the platform's first users and professionals.

Robert, a service professional, checking his job schedule in My Maestor app
Our Solution

Aionys partnered with the client from the earliest product stage, helping transform a marketplace concept into a production-ready mobile platform. We combined product strategy, UX/UI design, mobile development, backend engineering, and launch support to deliver a scalable solution for both customers and service professionals.

Designing an Intuitive Service Discovery Experience

Finding a trusted professional should feel simple, not overwhelming. We designed a clean discovery experience with structured categories, smart filtering, and location-based search, allowing users to quickly find relevant specialists without navigating multiple platforms.

Customer journey icons: search specialist, view profile ratings, start chat
My Maestor specialist profile screen with ratings, reviews, and experience details
Building Trust Through UX

Choosing a service provider is largely a trust decision. We designed professional profiles that present services, experience, ratings, and reviews in a clear visual hierarchy, helping customers make informed decisions before the first contact.

Creating a Frictionless Customer Journey

Every interaction was designed to reduce unnecessary steps between discovering a professional and requesting a service. From browsing to communication, the experience remains consistent, intuitive, and focused on completing the user’s goal.

Customer journey from finding a professional to reviewing a profile and starting a conversation
Marketplace tools that help service professionals increase visibility and build reputation
Empowering Professionals to Grow

The marketplace was designed not only for customers but also as a business platform for service professionals. We created tools that help specialists manage their presence, increase visibility, and build reputation, while subscription plans support long-term business growth.

Value Delivered

Working with Aionys, the client received a marketplace that:

  • Validated marketplace product concept
    Validated Before Development

    The product concept was refined through market research and product strategy before development began.

  • User-centered marketplace design
    Designed Around Real Users

    Every workflow was created to simplify service discovery for customers while supporting business growth for professionals.

  • Marketplace app ready for public launch
    Ready for Public Launch

    The applications were successfully released on iOS and Android with full deployment and launch support.

  • Scalable marketplace platform architecture
    Built to Scale

    The platform architecture supports future features, integrations, and marketplace expansion without major redesigns.

  • Marketplace prepared for continuous growth
    Ready for Continuous Growth

    Subscription plans, ongoing updates, and a scalable foundation enable the marketplace to evolve alongside the business.

Clients'
Kind Words

We take great pride in the successes of our clients, treating each one as an integral part of our extended family. Their inspiring stories prove the real impact and tangible results of our work.

  • Felix Cameron

    Thanks to Aionys' initial efforts, the client sees a significant improvement in their overall performance. The team is great at communication and is receptive to feedback. They prove that they can deliver tasks on time.

    Felix Cameron
    Chief Technical Officer at Navian Investment Group
  • Yoani Matsakis

    Despite doing it entirely via e-mail and by phone, Aionys communicated effectively with the client to assist in repairing hardware. The external team was complimented for their dedicated and timely approach to the operation.

    Yoani Matsakis
    President, Chief Executive Officer at Telemedicine Technologies
    Explore Case Study
  • Wilfried Mausz

    Aionys impressed me with their technical materials, open discussions and competence in solving our problems. They have exceptional communication skills, providing quick and transparent responses. The two-week trial period for developers was a great opportunity to evaluate their capabilities before contracting. Overall, I highly recommend Aionys for their reliability and professionalism.

    Wilfried Mausz
    Chief Executive Officer at Dataformers GmbH
  • Helena Thompson

    The implementation of the solution has become a key factor for improving time and productivity control, while also enhancing comfort and convenience for our employees. The integration of technical solutions and an online training portal have significantly improved the development of our employees and strengthened our corporate culture. The results speak for themselves: increased staff efficiency and reduced staff turnover.

    Helena Thompson
    Director of Human Resources at Maxie
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  • Sergey Plotnikov

    Aionys’ quality and timing of deliverables were excellent and in line with the client's plan, earning them positive remarks. They stayed within the target cost range and led an efficient workflow. Overall, their communicative approach made the partnership a fruitful one.

    Sergey Plotnikov
    Head of Software Development at OGResearch
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  • The Aionys team shares our values and work approach. In our first meeting, they listened carefully to what we wanted for a project about managing resources and security in our cottage community. They suggested a plan with a detailed description of steps, technologies, timelines, and costs. Everything was clear and fast. Thanks to our teamwork for the past 2 years, we were the first to use such a solution for real estate in our region.

    Oleksandr Kasimirov
    Chief Executive Officer at NEWSIDE
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  • Natalija Jonušienė-Lermontova

    We have enjoyed working with Aionys for about three years, and we are pleased with the results. Dealing directly with the company’s owners was crucial for us to ensure that our feedback is heard and incorporated into their work. Working with Aionys gave us access to their specialized knowledge, the resources we need, and the ability to delegate tasks to a qualified team.

    Natalija Jonušienė-Lermontova
    Chief Executive Officer at DocLogix
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  • Andrea Woll

    The Aionys team was tasked with developing a solution to streamline the bike rental process while increasing convenience, transparency and user engagement. They rose to the challenge, exceeding our expectations with their out-of-the-box ideas. Thanks to the teams’ professionalism and dedication, the application attracted new customers and positively influenced our sales.

    Andrea Woll
    Co-Founder at Bikepro
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  • Juan García

    This was an ambitious project, and the Aionys team demonstrated not only a deep understanding of our industry and technical expertise, but also the ability to adapt to the unique requirements of our business. They took over all the stages of the process and ensured its successful implementation and support. We appreciate their strategic vision and ability to provide solutions that offer new perspectives in the emerging market.

    Juan García
    Chief Information Officer at CargoTech Solutions
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  • Lacy Roberts

    Their responsiveness, dedication, and ability to consistently meet deadlines are invaluable to our project. Aionys has unrivalled problem-solving skills and provides solutions that others cannot. Their founders have technical expertise and prioritize clear communication, making us feel like more than just a client. With 24/7 availability and unwavering support, Aionys has become an integral part of our team over the past 7 years.

    Lacy Roberts
    Director of Operations at Intrex
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  • Jack Arru

    Their team's dedication and ability to provide an accurate estimate were impressive. The active involvement of the CTO and co-founder in every meeting ensured that our project progressed smoothly and efficiently, allowing for seamless communication and the exploration of alternative solutions. Despite the increased scope, they went above and beyond to adhere to our budget and deliver everything on time. It was an absolute pleasure collaborating with Ivan and the entire Aionys team.

    Jack Arru
    Chief Technology Officer at BETA Technologies
  • Mindaugas Vaicius

    Working with an outsourcing company, especially from another country, was new to us, and Aionys was our first experience in this regard. When we started creating a new product, we needed a partner with expertise. Talking to your developers, especially Alina, left a lasting impression. These experienced individuals resonated with us and gave us confidence in our partnership.

    Mindaugas Vaicius
    Chief Operating Officer at DocLogix
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  • Katerina Romanova

    It was important for us to have a flexible approach and the ability to react quickly to new tasks, especially when they required urgent realization. Working in real estate, especially with luxury property, requires a high level of professionalism and attention to details. With their technical skills and expertise, we are confident that our partnership with Aionys will continue to give quality and reliable results for our business.

    Katerina Romanova
    Co-Founder at EstateVisor
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  • Vytis Valentinavičius

    Aionys impressed us with their top-notch work and timely delivery, aligning perfectly with our goals. What really stood out was their open and friendly communication, which made working together plain sailing and led to a great partnership experience for both sides.

    Vytis Valentinavičius
    Chief Technical Officer at Upcoming Health UAB
  • I'm impressed with Aionys Company's commitment to a collaborative and feedback-driven approach. They value our opinions on their work quality and improvements. During our first project, they exceeded expectations by completing the task in one week instead of the promised two, which resulted in extending our collaboration.

    Yuntao Jia
    Co-Founder at One Market
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Ready to Discuss your project with us?
  • In touch 24 hours a day, 7 days a week
  • Individual attitude to clients
  • Unique solutions for each project
  • Flexible adaptation to needs
  • Support in Critical situations
Alexey Alexey Co-Founder & CEO
Ivan Ivan Co-Founder & CTO


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