Customer Relationship Management

Working with an outsourcing company, especially from another country, was new to us, and Aionys was our first experience in this regard. When we started creating a new product, we needed a partner with expertise. Talking to your developers, especially Alina, left a lasting impression. These experienced individuals resonated with us and gave us confidence in our partnership.

Thanks to Aionys' initial efforts, the client sees a significant improvement in their overall performance. The team is great at communication and is receptive to feedback. They prove that they can deliver tasks on time.

Aionys impressed us with their top-notch work and timely delivery, aligning perfectly with our goals. What really stood out was their open and friendly communication, which made working together plain sailing and led to a great partnership experience for both sides.

I'm impressed with Aionys Company's commitment to a collaborative and feedback-driven approach. They value our opinions on their work quality and improvements. During our first project, they exceeded expectations by completing the task in one week instead of the promised two, which resulted in extending our collaboration.

We have enjoyed working with Aionys for about three years, and we are pleased with the results. Dealing directly with the company’s owners was crucial for us to ensure that our feedback is heard and incorporated into their work. Working with Aionys gave us access to their specialized knowledge, the resources we need, and the ability to delegate tasks to a qualified team.

The Aionys team was tasked with developing a solution to streamline the bike rental process while increasing convenience, transparency and user engagement. They rose to the challenge, exceeding our expectations with their out-of-the-box ideas. Thanks to the teams’ professionalism and dedication, the application attracted new customers and positively influenced our sales.

The Aionys team shares our values and work approach. In our first meeting, they listened carefully to what we wanted for a project about managing resources and security in our cottage community. They suggested a plan with a detailed description of steps, technologies, timelines, and costs. Everything was clear and fast. Thanks to our teamwork for the past 2 years, we were the first to use such a solution for real estate in our region.

Despite doing it entirely via e-mail and by phone, Aionys communicated effectively with the client to assist in repairing hardware. The external team was complimented for their dedicated and timely approach to the operation.

The implementation of the solution has become a key factor for improving time and productivity control, while also enhancing comfort and convenience for our employees. The integration of technical solutions and an online training portal have significantly improved the development of our employees and strengthened our corporate culture. The results speak for themselves: increased staff efficiency and reduced staff turnover.

This was an ambitious project, and the Aionys team demonstrated not only a deep understanding of our industry and technical expertise, but also the ability to adapt to the unique requirements of our business. They took over all the stages of the process and ensured its successful implementation and support. We appreciate their strategic vision and ability to provide solutions that offer new perspectives in the emerging market.

Aionys impressed me with their technical materials, open discussions and competence in solving our problems. They have exceptional communication skills, providing quick and transparent responses. The two-week trial period for developers was a great opportunity to evaluate their capabilities before contracting. Overall, I highly recommend Aionys for their reliability and professionalism.

Aionys’ quality and timing of deliverables were excellent and in line with the client's plan, earning them positive remarks. They stayed within the target cost range and led an efficient workflow. Overall, their communicative approach made the partnership a fruitful one.

Their responsiveness, dedication, and ability to consistently meet deadlines are invaluable to our project. Aionys has unrivalled problem-solving skills and provides solutions that others cannot. Their founders have technical expertise and prioritize clear communication, making us feel like more than just a client. With 24/7 availability and unwavering support, Aionys has become an integral part of our team over the past 7 years.

It was important for us to have a flexible approach and the ability to react quickly to new tasks, especially when they required urgent realization. Working in real estate, especially with luxury property, requires a high level of professionalism and attention to details. With their technical skills and expertise, we are confident that our partnership with Aionys will continue to give quality and reliable results for our business.

Their team's dedication and ability to provide an accurate estimate were impressive. The active involvement of the CTO and co-founder in every meeting ensured that our project progressed smoothly and efficiently, allowing for seamless communication and the exploration of alternative solutions. Despite the increased scope, they went above and beyond to adhere to our budget and deliver everything on time. It was an absolute pleasure collaborating with Ivan and the entire Aionys team.